How do I upload file for auto debit registration?
Auto Debit is payment of a Loan / Insurance Policy / Donation via Autodebit occurs when the Borrower / Donors set up an agreement with your Organization to deduct monthly payments / donations directly from their bank account. Create the Autodebit maintenance file (register the Donor / Borrower) at least a day before payment. For the successful registered Donor / Borrower, you can begin to upload file for payment.
If you are interested in Auto Credit facility for crediting funds in bulk i.e Premium Policy Payout/ Bonus, please email reflex.support@rhbgroup.com
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1.Login as Data Entry and under “Collection” tab; select “Autodebit Maintenance”.
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2.Click “Upload”.
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3.Click “Choose File” and upload the Autodebit registration data.
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4.To authenticate your transaction. Please refer steps below:
a) Press the 
button on your token and then enter the token PIN
into the token.
b) The token screen will show APPLI, then Press 2. Enter the 5 digits Challenge Code that appear on the screen into Authorizer’s token. c) The Token will then generate 8 digits Passcode on TOKEN LCD screen. Enter this 8 digits Passcode into the Token field box. -
5.Click on
to send for
approval. -
6.To check on the status of the enrollment, click Check Upload Status under Autodebit Registration Module. If it is unsuccessful, please check on the reason, amend the file and re-upload again.
