Statement
An electronic statement (e-Statement) is a digital version of your bank statement. You can easily access and download it through RHB Online Banking (for individuals) or RHB Reflex (for businesses).
There are two options to access your e-Statements:

RHB Online Banking (for individuals) or RHB Reflex (for businesses):
Log in to your account and navigate to the statements section to view or download your statements.

Email Delivery :
The statement will be sent as a password-protected attachment to your registered email address. If you would like to receive your bank statements via email or if you have changed your email address, please contact the bank at https://www.rhbgroup.com/others/contact-us/index.html.
No Product RHB Online Banking
(for individuals)
RHB Reflex
(for businesses)
Email
1 Savings Account/-i Quarterly N/A Quarterly
2 Current Account/-i Monthly Monthly Monthly
3 Fixed Deposit/-i Monthly N/A N/A
4 Multi Currency Account/-i Monthly Monthly Monthly
5 Credit Card/-i Monthly N/A Monthly
6 Commercial Card/-i N/A N/A Monthly
7 Prepaid Card Half Yearly N/A Half Yearly
8 Auto Financing/-i Yearly N/A Yearly
9 Floor Stocking/-i N/A N/A Yearly
10 Personal Financing/-i Yearly N/A Yearly
11 Home Financing/-i Yearly N/A  Yearly
12 Commercial Property Financing/-i Yearly N/A Yearly
13 ASB (Financing) Yearly N/A Yearly
14 Term Loan/-i Half Yearly N/A Half Yearly
15 Unit Trust Monthly N/A Monthly
16 Direct Bond/ Sukuk Investment Monthly N/A Monthly
17 Merchant Statement N/A N/A Daily

Note: Fixed Deposit statement will only be generated when there are account transactions such as placement, withdrawal, upliftment, or renewal.

You can access your electronic statements for up to 13 months in RHB Online Banking or RHB Reflex.

For RHB Online Banking:
You may view your e-Statement/e-Advice via RHB Online Banking portal :

  1. Log in to RHB Online Banking: https://onlinebanking.rhbgroup.com/
  2. Select ‘Accounts’ from the menu buttons
  3. Select the account type from the sidebar menu
  4. Select ‘Statement’ tab below the displayed account balance summary, then select your desired month.


If you do not have RHB Online Banking yet, you may register for online banking access via https://onlinebanking.rhbgroup.com/my/registration.



For RHB Reflex:

  1. Log in to RHB Reflex: https://reflex.rhbgroup.com/rhbcams/corporate/login.jsp
  2. From the menu bar, select Account Management.
  3. Choose e-Statement Download.
  4. Select the account type follow by the Account Number, and the Month you wish to view.

 

If you do not have RHB Reflex yet, you may apply for RHB Reflex by downloading and completing the application form here and submit it to your domicile branch.

For more details on RHB Reflex, you may visit https://www.rhbgroup.com/business/reflex/index.html or refer to the FAQ here.


If you were previously able to view your statements, this may be a temporary issue. Please try again later. If you have not been able to access your historical statements (up to 13 months) on RHB Online Banking, it might be because your statement delivery method was not configured for online access previously. For further assistance, please contact us at https://www.rhbgroup.com/others/contact-us/index.html.

Effective December 2024, all RHB Credit Card/-i, Charge Card/-i & Prepaid Card statements will be delivered in a new format. The new format will be as follows:

 

 

current format New format (Normal) New format (Premier)
     
Yes, all RHB Conventional and Islamic Credit Card/-i, Charge Card/-i & Prepaid Card statements will move to the new format from December 2024 statement issuance onwards.

Effective 31 December 2024 cycle, all RHB Loan / Financing statements for the following products will be delivered in a new format moving forward:

  1. Home Financing/-i

  2. Commercial Property Financing/-i

  3. ASB (Financing)

  4. Personal Financing/-i

  5. Term Loan/-i

  6. Auto Financing/-i

  7. Floor Stocking

Current Format New Format
Yes, the existing sections of your statement will remain the same, but we have also added new sections with enhanced information to better serve you.

If you had opted for e-mail statements, you will continue to receive your statements at your registered e-mail.

However, there will be a few changes as follows:

Changes New
Password

Individual customers :
Last 4 digit from IC/last 4 character from passport + DOB (YYMMDD)

Company :
Last 4 character of Business Registration Number + Business Establishment Date (YYMMDD)

Example (individual customer):

  • If your IC number ends with 1234.
  • And your birthday is 10 Jan 1991.
  • Your password is: 1234910110

 

Email will be sent from rhb@stmts.rhbgroup.com
You can only access card statements in RHB Online Banking or RHB Reflex from December 2024 onwards. For earlier statements, you can request them by visiting any RHB branch or contacting us.

Effective December 2024, all RHB Merchant statements will be delivered in a new format moving forward. The new format will be as follows:

Current Format New Format

You will continue to receive your Merchant statements via email, but from a new sender address. Please add this address to your trusted list to ensure uninterrupted delivery of your statements.

Changes New
Email will be sent from rhb@stmts.rhbgroup.com